| At Candia Hotel, we strive to deliver outstanding
products, services, and experiences in Athens, Greece. We value
your business and, more importantly, your loyalty. We recognize
that privacy is an important issue. We have developed our Privacy
Policy to explain our practices regarding the personal information
we collect when you visit this site. Some jurisdictions also
require notice concerning other means of collecting personal
information; for those jurisdictions, this Policy also explains
our practices regarding personal information obtained from sources
other than our website, such as written or verbal communications
or information collected when you visit our property.
Please read this Policy carefully before submitting personal
information about you to us. Also, please note that this Policy
does not apply to our processing of personal information on
behalf of and subject to the instructions of third parties
such as airlines, car rental companies and other service providers,
companies that organize or offer packaged travel arrangements,
marketing partners, or customers.
Personal Information We Collect
At every touch point or guest interaction, we may collect
personal information. In addition to any other information
you may choose to provide to us, this personal information
may include: your name and contact information; date of birth;
preferred communication methods; business name, title and
business address; credit card details, including the three-digit
code that appears on the back of your credit card; member
number, frequent flyer or travel partner program affiliation;
date of arrival and departure; room and vacation preferences;
travel history; and details on hotel, airline and rental car
packages you book.
In addition we collect other personal information when you
interact with Candia Hotel in various ways such as:
From time to time, this site may offer a feature that allows
you to send an electronic postcard or otherwise share a message
with a friend. If you choose to do so, we will ask you for
the recipient's name and email address, along with the text
of any message you choose to include. By using this feature,
you warrant that you are entitled to use and provide us with
the recipient's name and email address for this purpose.
Use of Personal Information Collected About You
We use your personal information to provide the services
you request from Candia Hotel such as to facilitate: reservations;
the purchase of a vacation package or other transactions.
We also use the personal information to provide you with information
about meeting and event planning and access to specific account
information for administrative purposes. In addition, we may
use the information to: improve Candia Hotel services; provide
you with the expected level of hospitality; and ensure the
site is of interest to you. We also use details to send you
newsletters, promotions and featured specials, and to conduct
online surveys, sweepstakes, prize draws, and other contests
via email, telephone or postal mail. If you apply for employment
with Candia Hotel, we use the personal information you supply
to process your job application.
How We Share Personal Information
Electronic Billing Program: If you choose the “Book on line
option”, billing information will be shared with the credit
card provider and if you use a corporate credit card, possibly,
your employer.
Group Events or Meetings: If you visit Candia Hotel as part
of a group event or meeting, information collected for meeting
and event planning may be shared with the organizers of those
meetings and events, and, where appropriate, guests who organize
or participate in the meeting or event.
Business Partners: From time to time we may partner with
other companies to provide co-sponsored or co-branded promotions,
products and services and may share your information with
our co-sponsor. For example, we may co-sponsor some sweepstakes,
prize draws, competitions or contests on our site with other
companies or we may provide prizes for sweepstakes and contests
sponsored by other companies. If you enter one of these sweepstakes
or contests, we may share your information with our co-sponsor
or the third party sponsor.
Onsite Services: We may share personal information with providers
of onsite services that provide services such as special treatments
or dining experiences at a restaurant.
Service Providers: We rely on service providers to provide
certain products and services, such as credit card billing,
reservations services and transactional materials via email
and direct mail, processing credit card transactions, data
hygiene and enhancement services and administering sweepstakes,
prize draws, competitions and customer surveys for which it
is necessary to provide personal information. Candia Hotel
will disclose personal information to service providers as
appropriate.
Business Transactions: As we develop our business, we might
sell, buy, restructure or reorganize businesses or assets.
In the event of a merger, consolidation, sale, liquidation
or transfer of assets, Candia Hotel may, in its sole and absolute
discretion, transfer, sell or assign information collected,
including without limitation, non-personal information and
personal information, to one or more affiliated or unaffiliated
third parties.
Other: In addition Candia Hotel may disclose personal information,
with or without prior notice to you, in order to: (i) comply
with applicable laws; (ii) respond to governmental inquiries
or requests from public authorities; (iii) comply with valid
legal process; (iv) protect the rights, privacy, safety or
property of Candia Hotel, site visitors, guests, employees
or the public; (v) permit us to pursue available remedies
or limit the damages that we may sustain; (vi) enforce our
Site Usage Agreement; and (vii) respond to an emergency.
Sensitive Information
The term "sensitive information" refers to information
related to your racial or ethnic origin, political opinions,
religion or other beliefs, health, criminal background or
trade union membership. We do not generally collect sensitive
information unless it is volunteered by you. We may use health
data provided by you exclusively to serve you better and meet
your particular needs.
Personal Information From Children
We do not knowingly collect personal information from individuals
under 18 years of age. As a parent or legal guardian, please
do not to allow your children to submit personal information
without your permission.
Non-Personal Information
When you visit and interact with this site, Candia Hotel
and third parties with whom Candia Hotel has contracted to
provide services to Candia Hotel, may collect non-personal
information (for example, a catalog of the site pages you
visit).
As with many other sites, our site may use "cookies"
or other technologies to help us deliver content specific
to your interests, to process your reservations or requests,
and/or to analyze your visiting patterns. Cookies, by themselves,
cannot be used to disclose your individual identity. This
information identifies your browser, but not you, to our servers
when you visit our site. If you want to remove cookies at
any time from your computer, you can delete them using your
browser (consult your browser's "help" menu to learn
how to delete cookies).
We also may collect data by using "pixel tags,"
"web beacons," "clear GIFs" or similar
means (collectively, "pixel tags") that allow us
to know when you visit our site. Through pixel tags, we obtain
non-personal information or aggregate information (i.e., the
domain name, the areas of the site you visit, your operating
system, your browser version, and the URL you came from) which
can be used to enhance your online experience and understand
traffic patterns.
In addition, we may use third party advertisers to serve
advertisements on the Sites. Please note that these third
party advertisers also may use cookies, pixel tags and other
technologies to, among other things, enable such third party
advertisers to record which ads your browser has seen and
which site pages you may have been viewing when the ads were
delivered. Candia Hotel does not control the use of this technology
or the resulting information and is not responsible for any
actions or policies of such third parties.
Because non-personal information does not personally identify
you, we may use or disclose such information for any purpose.
In some instances, we may combine non-personal information
with personal information (such as embedding e-mail addresses
in cookies). If we do combine any non-personal information
with personal information, the combined information will be
treated by us as personal information in accordance with this
Policy.
Links to Third-Party Websites
Our site may contain links to third parties' websites. Please
note that we are not responsible for the collection, use,
maintenance, sharing, or disclosure of data and information
by such third parties. If you provide information on third
party sites, the privacy policy and terms of service on those
sites are applicable. We encourage you to read the privacy
policies of websites that you visit before submitting personal
information.
Protecting Personal Information
Candia Hotel will take appropriate measures to: (i) protect
personal information collected against unauthorized access,
disclosure, alteration or destruction, and (ii) keep personal
information accurate and up-to-date, consistent with applicable
law. We also seek to require our affiliates and service providers
to exercise reasonable efforts to maintain the confidentiality
of personal information about you. For online transactions,
we use technology to protect the personal information that
you transmit to us via our site. Unfortunately, however, no
security system or system of transmitting data over the Internet
can be guaranteed to be entirely secure.
For your own privacy protection, we encourage you not to
include sensitive personal information in any emails you may
send to us. Please do not send credit card numbers or any
sensitive personal information to us via email.
Changing Personal Information
To the extent required by applicable law, you may be able
to request that we inform you about the personal information
we maintain about you and, where appropriate, request that
we update, correct, and/or suppress personal information about
you that we maintain in our active database. We will make
all required updates and changes within the time specified
by the applicable law and, where permitted by law, may charge
an appropriate fee to cover the costs of responding to the
request. Such requests must be submitted in writing to the
following address: Candia Hotel, Privacy Department, 40, Diligianni
Street, Athens, 10438, Greece. To protect your confidentiality,
we can only respond to such requests to the email address
that you have registered or otherwise provided to us. Please
remember that if you make such a request, we may not be able
to provide you with the same quality and variety of services
to which you are accustomed.
In addition, in some circumstances based on applicable law,
you may request that we cease sharing personal information
about you with our business partners or that Candia Hotel
cease the use of personal information about you on the grounds
that such personal information was acquired by unjust means
or used in violation of law by sending your written request
to Candia Hotel, 40, Diligianni Street, Athens, 10438, Greece.
We will seek to honor those requests consistently with applicable
law.
Retaining Personal Information
We retain personal information about you for the period necessary
to fulfill the purposes outlined in this Policy unless a longer
retention period is required or permitted by applicable law.
Choices - Marketing Lists
If you have given us your contact information (mail address,
fax number, email address or phone number), we may want to
inform you about our services or invite you to events by email,
telephone or post.
If you prefer not to receive marketing materials from us,
you may change your preferences at any time by: (i) sending
us an email to Info@Candia-Hotel.gr; (ii) writing to us (and
include your email address) at Candia Hotel, Privacy Department,
40, Diligianni Street, Athens, 10438, Greece; or (iii) using
the unsubscribe function in the email you receive from us.
We will update your preferences as soon as reasonably practical.
Please note, however, that if you "opt out" as
described above, we will not be able to remove your personal
information from the databases of affiliates, or business
partners with which we have already shared your personal information
(i.e., to which we have already provided your personal information
as of the date of your opt-out request).
Other Information
If you choose to apply online for employment with Candia
Hotel, you will also have the opportunity to send your resume
in electronic form, information on education and employment
history, desired salary scale, working permits, and any other
information you feel is relevant to your application. If you
apply for employment online, any information about you which
is obtained by us during the application process may be retained
by us for purposes of considering your application for employment,
as well as for more general management and research purposes.
Please see our Online Recruiting Policy for further detail.
Policy Modifications
We may modify this Policy from time to time. When we make
material changes to this policy we will post the revised policy
on the homepage of our site. You can tell when this Policy
was last updated by looking at the date at the top of the
Policy. Any changes to our Policy will become effective upon
posting of the revised Policy on the site. Use of the site
following such changes constitutes your acceptance of the
revised Policy then in effect.
Questions
If you have any questions about this Policy or how Candia
Hotel processes your personal information, please contact
us by email to Info@Candia-Hotel.gr or by postal mail to Candia
Hotel, Privacy Department, 40, Diligianni Street, Athens,
10438, Greece
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